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I
like to refer to this chapter of my life (I'm 62, BTW) as the "sir
stage". This precedes the “he’s old - who cares” stage! If you doubt that
the "sir stage" exists, take this test. If you share my chronology,
see how many people refer to you as "sir" the next time you shop
(Amazon doesn't count), eat out, or go to the car-wash. If you have a fade
haircut (under 35), how do you respond to a customer or client that is over
fifty? I'll wager that you call him "sir" - even if you don't hail
from Georgia - where "sir" is mandatory - regardless of age.
So,
just how is it that OLD GUYS RULE with Technology? Simple!
We lived and worked BEFORE technology was affordable. I've said
this many times, in this space, but technology makes things sooo much easier
than the old ways of doing things. The preparation of a survey of available
properties for an occupant tour used to take a week, now it takes thirty
seconds - and the survey is in the client's inbox in one minute. Before, the
only way to see a building was to visit it in person. Now, with the click of an
app, a virtual tour is created. And, need a signature? Instantly you have it
with DocuSign.
We know MORE PEOPLE than you do. The sheer
number of folks we know creates a hurdle that is solved by the use of
technology - how do you stay in contact? Easy - Facebook, Twitter, Blogs,
Pinterest, Instagram, YouTube. Reunions these days are populated by the
folks online and off. The online people spend little time catching up - social
media allows an image roll of our lives. We can get to today without recapping
the past.
We understand what SCARES people about technology. All of us
OLD GUYS who have ventured onto the dark side of technology understand some are
afraid of the new reality. An example of this happened to me the other day as I
listened to some grey hairs kapitzing about Twitter - “yeah, I don't use it and
I don't believe my clients use it either". You can imagine the raised
eyebrows, when I recounted the number of engagements Twitter had created for
me. Because we understand the FEAR, we can empathize with credibility.
We are not afraid to call someone. OLD GUYS
know that you gotta get a meeting (real or virtual) if you wanna make a deal -
and we are not afraid to take an ONLINE relationship OFFLINE. Not so long ago -
our business required a call, a fax, or mail to make contact. We learned how to
do this. Before the days of swipe left - you actually had to dial a real
person.
We are concerned about LEGACY. Blogs,
videos, shared images, ALL are great ways to deposit our knowledge for the
future. I can actually see my grandkids watching a Tuesday Traffic Tip (my
video series) or reading an archive of the OC Register someday and replying -
my GrandDad was the MAN!
Yep!
And it's SIR to you sonny boy.
Allen
C. Buchanan, SIOR, is
a principal with Lee & Associates Commercial Real Estate Services in
Orange. He can be reached at abuchanan@lee-associates.com or 714.564.7104. His website is allencbuchanan.com.
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