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Maintain
a sense of humor.
In marriage and in commercial real estate deals, funny things happen. It is
critical to embrace the humor in bizarre situations, smile, and keep on going!
Remain
flexible. We
make plans and God laughs. Rarely do things proceed exactly on schedule or as
anticipated. Flexibility can save your digestive system.
Celebrate
the little successes.
When you close a deal, pick up the check at the escrow office. When you
complete a lease, take the client to lunch or send them a gift basket. We
remember the little things in life.
Don't
dwell on the failures.
It's VERY easy to get bogged down in what DIDN'T happen. Give yourself
(depending on the size of the failure) enough time to mourn and then right back
on the pony, cowboy.
Transparency
is key - even when the subject is uncomfortable. Secrets are the death knell
of a relationship or a transaction. Strive to develop client interaction that
is candid, selfless, and timely.
You
can see the big issues coming - its the little ones that derail you. We do our best to anticipate
challenges in a commercial real estate deal - but it's impossible to control
ALL of the minuscule details that can affect an outcome. Just like the tortoise
- slow and steady makes it work.
You
gotta trust your gut. If
you sense there is problem, you're probably correct, even if your spouse or
client tells you the opposite. See "transparency."
Help
your clients achieve their dreams...first. Successful marriages survive when each individual is
encouraged and supported to seek their potential. If you will focus upon
helping your clients achieve their goals - sometimes at the expense or delay of
yours - you will win far more than you lose.
Allen
C. Buchanan, SIOR, is
a principal with Lee & Associates Commercial Real Estate Services in Orange.
He can be reached at abuchanan@lee-associates.com or 714.564.7104. His website is allencbuchanan.com.
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