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The
comment really irked me and I flippantly responded, "yeah, by all means,
cut out those greedy brokers!" The client quickly excused himself and
walked away. He realized the comment struck a nerve.
I've
thought about that encounter a lot over the past week and have tried to imagine
myself in his position. If I leased a building and had an opportunity to buy
it, would I "cut out the middle man?"
Indulge
me and I will attempt to explain why I wouldn't - with full disclosure that I
have seen the "end of the movie." By the way, I believe this buyer's
sentiment is rooted in the premise that "we didn't find the building or
negotiate" the deal - so where is the value? I also believe his position
is on widely held by most occupants of commercial real estate.
Here
is the value - a commercial real estate professional can anticipate the issues
and structure the deal around them or formulate a suitable alternative. This is
BEST done before final terms are negotiated, but sometimes, we are shackled.
So
let's assume we are talking about a 20,000 sf building, a $4,000,000 purchase -
or a $240,000 ($4,000,000 x 6%) dollar savings (potentially). $240,000
represents $12 psf on the square footage of the building. A lot of money for
sure! However, if the buyer overpays (based upon market data that brokers
track) this "savings" can be consumed quickly.
What
if the property doesn't appraise? How does the buyer bridge the gap? Brokers
are skilled at solutions due to the market comps, current avails, etc.
What
if something "untoward" is discovered - historic hazardous materials,
seismic zone, non ADA compliance, unpermitted office or other improvements, a
sprinkler system that is inadequate, a lien against title? OK you get the idea.
A seasoned professional - has overcome these challenges many times before.
Who
will handle the management of the deal's execution - escrow, title,
inspections, loan qualification, review of leases, estoppels, etc? A real
estate attorney trained at identifying issues - but equipped to resolve them?
What
if specialized consultants are needed in the execution process? Buyers can
utilize our networks.
So
how do you "hear the buyer's concerns?” Remember, the buyer is convinced
you are excess baggage.
From
experience, I reduce the fee and offer to manage the transaction. Specifically,
in return for my involvement, the fee is 1-2%. I justify this because I didn't
find the building or negotiate the terms - just like the client believes. But,
I can add significant value from the agreement forward to close.
As
we know, negotiating the terms is generally the EASY part. The execution is the
difficult step. Win win, done!
Allen
C. Buchanan, SIOR, is
a principal with Lee & Associates Commercial Real Estate Services in
Orange. He can be reached at abuchanan@lee-associates.com or 714.564.7104. His website is allencbuchanan.com.
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